At ToddleReady, we know how exciting it is to wait for new learning toys for your little one. This Shipping Policy explains how orders are processed, shipped, and delivered so you know exactly what to expect. By placing an order on our website, you agree to the terms outlined below.
Orders are typically processed within 1–2 business days, Monday through Friday, excluding holidays. During busy seasons (such as November–December), processing times may be slightly longer, but we always work hard to ship your order as quickly as possible.
Because orders are transmitted automatically to our fulfillment center, changes or cancellations can only be requested within 4 hours of placing your order. After this window, your order will already be in the fulfillment stage and cannot be changed or stopped.
Once shipped, most ToddleReady orders arrive within approximately 3–8 business days, depending on your location and the carrier.
Shipping costs are calculated at checkout based on your order total, destination, and any active promotions. From time to time, we may offer free or discounted shipping — these offers will be clearly displayed on our website or in our promotions.
Once your order ships, you’ll receive a shipping confirmation email with a tracking link. You can check the status of your package at any time.
Customers are responsible for monitoring their tracking information and ensuring a safe delivery location.
At checkout, you can add $3.99 Shipping Protection to your order. This optional protection provides coverage for certain delivery issues after your package leaves our hands.
If Shipping Protection is added, you are covered for:
If you do not add Shipping Protection:
Cancellations or order changes may only be requested within 4 hours of placing your order. After this time, the order enters fulfillment and cannot be changed or stopped.
Once an order has been processed or shipped, it can no longer be canceled. You may, however, request a return once the item is delivered and unopened.
Customers are responsible for return shipping costs. If you choose to use a return label provided by ToddleReady, the cost of the label will be clearly disclosed during the return initiation process and deducted from your refund after inspection.
Return shipping fees are non-refundable and may vary based on package size, weight, and destination.
ToddleReady is not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.
If a package is returned due to an address issue, reshipping fees may apply. Address changes after checkout are not guaranteed.
📧 support@toddleready.com
📱 (954) 780-6492
🕘 Mon–Fri | 9 AM – 5 PM EST
Playful Learning. Happy Kids. Reliable Support.